A CCTV Annual Maintenance Contract (AMC) keeps an installed surveillance system reliable over its working life. Cameras drift out of focus, recorders fill up, firmware ages and weather affects outdoor housings. Ramco Technology Solutions offers AMC and preventive maintenance for CCTV systems across the UAE, regardless of who originally installed them.
What an AMC typically includes
- Scheduled site visits for visual inspection and cleaning of camera housings.
- Verification of recording status, retention compliance and free disk space.
- Firmware checks and security updates where supported.
- Camera angle/focus check and re-aim where needed.
- Health check of the recorder, PoE switch and UPS, where present.
- Documented report after each visit.
How the project works
- Initial audit of the existing CCTV system (cameras, recorder, network, storage).
- Findings report and a proposed AMC scope, including visit frequency.
- Contract issuance and scheduling.
- Routine visits with after-visit reports kept on file.
- Reactive support for incidents covered by the AMC tier selected.
Information required for quotation
- Number and type of cameras (indoor/outdoor, fixed/PTZ).
- Recorder model and current storage configuration.
- Location(s) and accessibility.
- Preferred visit frequency (quarterly, semi-annual, annual).
- Whether after-hours response is required.
Compliance note
Ramco Technology Solutions LLC provides CCTV, access control, smart villa automation and BMS solutions across the UAE. For Dubai security-system projects, solutions can be designed and implemented in line with applicable SIRA requirements, subject to project scope and authority approval.
Request an AMC proposal
- Call: +97142398707
- WhatsApp: https://wa.me/971524520050
- Email: hello@ramcotech.ae
- Address: M01, FATIMA MOHAMMAD AHMAD BIN SULEIMAN BUILDING, AL RAFAA BUR DUBAI